Frequently Asked Questions

General Questions

Do you sell full kitchens?

Yes. We have built some amazing relationships with dozens of suppliers. Once your design is complete, we can recommend, source, purchase and deliver your kitchen using the supplier that fits your needs.

See Full Kitchens for more info.

See DIY Kitchens designer page for more details.

Do you Offer Kitchen Project Management?

Yes, we can design your kitchen, arrange the order and delivery dates with each supplier ensuring all products are delivered in time for installation.

Do you install kitchens?

Installation is currently only available in West Yorkshire and as referral only as we want customers to get the best possible price. As we grow the installer network, We will add more regions but the priority is ensuring we get the right teams that share our values and offer exceptional quality.

We have partnered with “The Page” for kitchen installations in and around London.  The Page | Find Home Renovation Contractors in London 

Can you measure my space?

Home visits are currently available in Yorkshire. This is chargeable at around £100 depending on location. Please ask for more details.

Here is a handy guide we have put together on how to measure your kitchen.

How do I pay?

Bank transfers, debit and credit cards including American Express.  We always ask for bank transfers where possible as this reduces costs ensuring we keep our prices as low as possible.  

Can I order specific kitchen products through you?

We help source a wide range of high-quality kitchen products at the best prices, including renowned brands such as Quooker, Qettle, Bora, Miro, AEG, 1810, Schock and many more. Our goal is to provide you with the best options available, ensuring that your kitchen is not only beautiful but also functional and efficient. 

Look at Kitchen Products  for more info.

I'm not very happy with my finance, can I make a complaint?

If you wish to make a complaint about your finance plan please go to https://www.hiber.com/complaints

‘DIY Kitchens’ Questions

Is your DIY Kitchen design service really free?

To start the process, we ask for £299 which is discounted from the DIY Kitchens price. For more info go to DIY Kitchen Design Service.

If you do not buy the kitchen, the cost is not returned meaning the design itself is not free but when ordering you will never pay more than going direct and 90% of the time, you pay less.

Do you use the DIY Kitchens Planner?

Using Winner Flex industry leading design software provides better images and more accurate plans. It also allows us to include products not available on the DIY Kitchens Planner. We have added all DIY Kitchens products, colours, styles and sizes into the software ensuring, what you see is what you get.  If you are looking for the DIY Kitchens True Handleless range, this must be done on the DIY Kitchens planner but we would be more than happy to include a second plan for the better visuals free of charge.

Can I mix and match suppliers?

Of course. This a huge benefit of using Beau Bijou Design. We will not limit your design possibilities by the products available at DIY Kitchens. Although we call this service “The DIY Kitchens Designer”, we are happy to help source any product for you that will either save you money or give you a better design or higher quality finish. Lots of customers now seeking to save money on Quartz worktops, hot water taps, lighting and many more amazing products. Please book a Free Consultation Call for more information

What happens if I decide to buy from another company?

No problem. The design fee is just £499. As you will have already paid £299 for the service, it would mean a balance of £200 in order to receive the plan documentation. This includes plan, wall elevations, HD Images and itemised listing. We have accounts with dozens of kitchen suppliers so we are sure to have exactly what you are looking for.

We are hugely proud of our high customer satisfaction ratings

Lily McDermott profile picture
Lily McDermott
09:53 16 Jan 26
Lester was absolutely brilliant in both the designing and overseeing of our kitchen renovation. He went above and beyond in all areas of the process.

Lester was able to guide us to a design that we wouldn’t have come up with ourselves, and when there was a delay in the order with the supplier, Lester ensured that was resolved asap to minimise disruption.

Thank you again. We would definitely go back to Beau Bijou Design.
Lily McDermott profile picture
Lily McDermott
09:53 16 Jan 26
Lester was absolutely brilliant in both the designing and overseeing of our kitchen renovation. He went above and beyond in all areas of the process.

Lester was able to guide us to a design that we wouldn’t have come up with ourselves, and when there was a delay in the order with the supplier, Lester ensured that was resolved asap to minimise disruption.

Thank you again. We would definitely go back to Beau Bijou Design.
Ella Wong profile picture
Ella Wong
12:27 05 Jan 26
Lester from Beau Bijou exceeded our expectations with his help designing our kitchen. He listened to our ideas and priorities, creating a design that suits our needs and enhances our unique kitchen space. He was generous with his time, quick to respond and had an approachable and helpful attitude.

Lester was accommodating with actioning any draft amendments with patience and expertise. He listened to our vision as well as offering his own suggestions throughout the project. His help & skill has resulted in a kitchen design that we love and that has brought our ideas to life.

Even after we had completed the design and ordered the units, Lester assisted us greatly. He was quick to respond to any last minute queries or arising problems with deliveries, supporting us with contacting the kitchen company.

I highly recommended Lester and Beau Bijou’s services.
Ella Wong profile picture
Ella Wong
12:27 05 Jan 26
Lester from Beau Bijou exceeded our expectations with his help designing our kitchen. He listened to our ideas and priorities, creating a design that suits our needs and enhances our unique kitchen space. He was generous with his time, quick to respond and had an approachable and helpful attitude.

Lester was accommodating with actioning any draft amendments with patience and expertise. He listened to our vision as well as offering his own suggestions throughout the project. His help & skill has resulted in a kitchen design that we love and that has brought our ideas to life.

Even after we had completed the design and ordered the units, Lester assisted us greatly. He was quick to respond to any last minute queries or arising problems with deliveries, supporting us with contacting the kitchen company.

I highly recommended Lester and Beau Bijou’s services.
Les Hurren profile picture
Les Hurren
17:23 03 Dec 25
We started to plan and design our new kitchen with Mal Sykes at Beau Bijou.
It has been a joy and fantastic to work with Mal in coming up with a suitable design. His ideas and experience have been fabulous; bringing to life our thoughts on our forever kitchen. It's been a fantastic experience and are really happy with our new kitchen design. We can't wait for it to be installed. An asset to Beau Bijou, many thanks Mal.
Would definitely recommend Beau Bijou and a must see is the fabulous showroom in Hebden Bridge.
Les Hurren profile picture
Les Hurren
17:23 03 Dec 25
We started to plan and design our new kitchen with Mal Sykes at Beau Bijou.
It has been a joy and fantastic to work with Mal in coming up with a suitable design. His ideas and experience have been fabulous; bringing to life our thoughts on our forever kitchen. It's been a fantastic experience and are really happy with our new kitchen design. We can't wait for it to be installed. An asset to Beau Bijou, many thanks Mal.
Would definitely recommend Beau Bijou and a must see is the fabulous showroom in Hebden Bridge.
Dionne Trotman profile picture
Dionne Trotman
17:38 21 Nov 25
Lester Hill from BeauBjou kitchen designers was very professional. His attention to detail, and expert guidance has been fantastic.

He took the time to listen to our ideas, offered thoughtful suggestions, and ensured that everything—from the design to the delivery of parts—ran smoothly as possible.

His recommendations made a real difference, and the finished kitchen looks both beautiful and functional.

We are absolutely delighted with the result and wouldn’t hesitate to recommend him to anyone thinking of fitting a new kitchen.
Dionne Trotman profile picture
Dionne Trotman
17:38 21 Nov 25
Lester Hill from BeauBjou kitchen designers was very professional. His attention to detail, and expert guidance has been fantastic.

He took the time to listen to our ideas, offered thoughtful suggestions, and ensured that everything—from the design to the delivery of parts—ran smoothly as possible.

His recommendations made a real difference, and the finished kitchen looks both beautiful and functional.

We are absolutely delighted with the result and wouldn’t hesitate to recommend him to anyone thinking of fitting a new kitchen.
nerocircus profile picture
nerocircus
19:25 14 Nov 25
Lester at Beau Bijoux Design worked with me to create a plan for our new kitchen, opting for the free design service for diy kitchens.
I was wary at first as couldn’t find much in the way of reviews, but after much research decided to take the plunge and am so glad we did. It was clear that lester had a good understanding of the particular units that diy sold and how to make best use of my space in relation to their specific kitchens. I must stress that I really appreciated his patience with me throughout - I had numerous questions and concerns and lester was always very prompt and helpful at keeping in touch, via email, text and calls when required. Even when it came to fitting, he happily took a call from my fitter who had some questions about some aspects.
Plans were detailed and well thought out, and the kitchen has turned out just as we hoped, making it a much more pleasant space to be which works far better for us than our previous kitchen.
Really pleased with the service and would recommend happily.
Some photos of Lester’s design and the final kitchen added for reference.
nerocircus profile picture
nerocircus
19:25 14 Nov 25
Lester at Beau Bijoux Design worked with me to create a plan for our new kitchen, opting for the free design service for diy kitchens.
I was wary at first as couldn’t find much in the way of reviews, but after much research decided to take the plunge and am so glad we did. It was clear that lester had a good understanding of the particular units that diy sold and how to make best use of my space in relation to their specific kitchens. I must stress that I really appreciated his patience with me throughout - I had numerous questions and concerns and lester was always very prompt and helpful at keeping in touch, via email, text and calls when required. Even when it came to fitting, he happily took a call from my fitter who had some questions about some aspects.
Plans were detailed and well thought out, and the kitchen has turned out just as we hoped, making it a much more pleasant space to be which works far better for us than our previous kitchen.
Really pleased with the service and would recommend happily.
Some photos of Lester’s design and the final kitchen added for reference.
Megan Harris profile picture
Megan Harris
15:55 28 Oct 25
It was so helpful having Aimee instead of leaving me to work out the DIY kitchen planner! Our kitchen is quite an awkward shape and she was so knowledgable knowing which cupboards etc would fit in the spaces! After the first design she spent days speaking with us via whatsapp with so much patience after my husband got one of the measurements incorrect(!!) and she was able to make several suggestions and play around back & forth until we were totally confident with our design. I don’t know why anyone looking at a DIY kitchen wouldn’t come to you. Especially as you get the money back off your order anyway! Thank you so much I have already recommended one of my friends your way!
Megan Harris profile picture
Megan Harris
15:55 28 Oct 25
It was so helpful having Aimee instead of leaving me to work out the DIY kitchen planner! Our kitchen is quite an awkward shape and she was so knowledgable knowing which cupboards etc would fit in the spaces! After the first design she spent days speaking with us via whatsapp with so much patience after my husband got one of the measurements incorrect(!!) and she was able to make several suggestions and play around back & forth until we were totally confident with our design. I don’t know why anyone looking at a DIY kitchen wouldn’t come to you. Especially as you get the money back off your order anyway! Thank you so much I have already recommended one of my friends your way!
Jim Peake profile picture
Jim Peake
12:58 26 Oct 25
Chris at Beau Bijou helped us design our kitchen and worked with us to bring our vision to life. He was patient, approachable, and full of helpful advice. We’re thrilled with the result and would definitely recommend Beau Bijou to anyone wanting their kitchen just right!
Jim Peake profile picture
Jim Peake
12:58 26 Oct 25
Chris at Beau Bijou helped us design our kitchen and worked with us to bring our vision to life. He was patient, approachable, and full of helpful advice. We’re thrilled with the result and would definitely recommend Beau Bijou to anyone wanting their kitchen just right!
dr grey profile picture
dr grey
20:34 22 Oct 25
Richard has been amazing from start to finish. I wanted a DIY Kitchens kitchen but knew I’d never manage the design side on my own. I came across Richard online and honestly, I couldn’t have done it without him. Nothing was ever too much trouble — he guided me through every stage, gave brilliant advice, and even dealt directly with the workmen to make sure everything went smoothly. His patience, professionalism, and attention to detail were second to none. The kitchen looks fantastic, and the whole process was stress-free thanks to him. I can’t recommend Richard highly enough!
dr grey profile picture
dr grey
20:34 22 Oct 25
Richard has been amazing from start to finish. I wanted a DIY Kitchens kitchen but knew I’d never manage the design side on my own. I came across Richard online and honestly, I couldn’t have done it without him. Nothing was ever too much trouble — he guided me through every stage, gave brilliant advice, and even dealt directly with the workmen to make sure everything went smoothly. His patience, professionalism, and attention to detail were second to none. The kitchen looks fantastic, and the whole process was stress-free thanks to him. I can’t recommend Richard highly enough!
Havana profile picture
Havana
18:10 18 Aug 25
Absolutely outstanding service! Jacob designed a beautiful, high-quality kitchen that exceeded my expectations—at a price I could actually afford. His knowledge, guidance, and attention to detail made the whole process seamless, from design to ordering. The results are far better than what I was offered by big-name brands, and at a fraction of the cost. I couldn’t be happier and highly recommend this company to anyone wanting their dream kitchen without the dream price tag. As an independent they are not pushing sponsored products but can provide real advice that is priceless, Jacob was phenomenal I am delighted with the outcome and would recommend them highly. Thank you
Havana profile picture
Havana
18:10 18 Aug 25
Absolutely outstanding service! Jacob designed a beautiful, high-quality kitchen that exceeded my expectations—at a price I could actually afford. His knowledge, guidance, and attention to detail made the whole process seamless, from design to ordering. The results are far better than what I was offered by big-name brands, and at a fraction of the cost. I couldn’t be happier and highly recommend this company to anyone wanting their dream kitchen without the dream price tag. As an independent they are not pushing sponsored products but can provide real advice that is priceless, Jacob was phenomenal I am delighted with the outcome and would recommend them highly. Thank you
Ketan Mistry profile picture
Ketan Mistry
08:47 29 Jul 25
I heard about Beau Bijou from a friend who had used them and had a positive experience.

We also had a great experience with Lester at Beau Bijou. So I'm glad we used them. He was super responsive, had a keen eye for detail and design.

He delivered when he said he would. And using the service definitely saved us money compared to going to each supplier directly.

We had originally thought we would use them because DIY kitchens design tool was tricky to work with. But they were able to source from a wider range of suppliers and so we were able to get a higher spec Pebble kitchen within budget and he was able to get quotes for both, to help us compare.

Couldn't recommend Lester and Beau Bijou highly enough.
Ketan Mistry profile picture
Ketan Mistry
08:47 29 Jul 25
I heard about Beau Bijou from a friend who had used them and had a positive experience.

We also had a great experience with Lester at Beau Bijou. So I'm glad we used them. He was super responsive, had a keen eye for detail and design.

He delivered when he said he would. And using the service definitely saved us money compared to going to each supplier directly.

We had originally thought we would use them because DIY kitchens design tool was tricky to work with. But they were able to source from a wider range of suppliers and so we were able to get a higher spec Pebble kitchen within budget and he was able to get quotes for both, to help us compare.

Couldn't recommend Lester and Beau Bijou highly enough.
Jaine Burton profile picture
Jaine Burton
13:14 09 Jun 25
Absolutely brilliant service from start to finish! Jacob at Beau Bijou was incredibly patient, helpful, and knowledgeable throughout the entire design process. He took the time to really understand what I wanted, offering expert advice while making sure I felt supported every step of the way.

His attention to detail and creative vision helped turn my ideas into a stunning kitchen space that’s will be both functional and beautiful. It was clear that he genuinely cares about delivering the best results, and his professionalism made the whole experience enjoyable and stress-free.

I couldn’t be happier with the final outcome—fantastic service all around. Highly recommend Beau Bijou to anyone looking for a high-quality kitchen design experience!
Jaine Burton profile picture
Jaine Burton
13:14 09 Jun 25
Absolutely brilliant service from start to finish! Jacob at Beau Bijou was incredibly patient, helpful, and knowledgeable throughout the entire design process. He took the time to really understand what I wanted, offering expert advice while making sure I felt supported every step of the way.

His attention to detail and creative vision helped turn my ideas into a stunning kitchen space that’s will be both functional and beautiful. It was clear that he genuinely cares about delivering the best results, and his professionalism made the whole experience enjoyable and stress-free.

I couldn’t be happier with the final outcome—fantastic service all around. Highly recommend Beau Bijou to anyone looking for a high-quality kitchen design experience!
Chloe Bradley profile picture
Chloe Bradley
20:09 16 Feb 25
Wow, where do we start? We have had the best experience working with Richard. He has been so detailed and helpful. His advice and knowledge has helped us design our dream kitchen.

Richard supplied us with detailed 3D designs that really helped us to visualise the kitchen. Then he continued to update them for us numerous times after any change no matter how small. Richard was patient with us even after Whastapping 10000s of questions about our kitchen, he never made us feel like a nuisance and always responded quickly. And even though we’ve finished designing and have ordered our kitchen, he continues to be a huge help responding to any queries that we have. We would highly recommend Beau Bijou if you are looking for someone to help design your kitchen. Thank you Richard.
Chloe Bradley profile picture
Chloe Bradley
20:09 16 Feb 25
Wow, where do we start? We have had the best experience working with Richard. He has been so detailed and helpful. His advice and knowledge has helped us design our dream kitchen.

Richard supplied us with detailed 3D designs that really helped us to visualise the kitchen. Then he continued to update them for us numerous times after any change no matter how small. Richard was patient with us even after Whastapping 10000s of questions about our kitchen, he never made us feel like a nuisance and always responded quickly. And even though we’ve finished designing and have ordered our kitchen, he continues to be a huge help responding to any queries that we have. We would highly recommend Beau Bijou if you are looking for someone to help design your kitchen. Thank you Richard.
Heather Haslam profile picture
Heather Haslam
16:17 06 Feb 25
Richard designed me my kitchen using DIY kitchens. The turnaround for the design was very quick, we then discussed it and he was happy to make adjustments to the design. The ordering process was easy and straightforward and also meant all the extras were included.
Richard kept me informed about delivery and arranged the reorder or a cabinet that was damaged.
I'll be using Richard for my utility design and order. Thank you
Heather Haslam profile picture
Heather Haslam
16:17 06 Feb 25
Richard designed me my kitchen using DIY kitchens. The turnaround for the design was very quick, we then discussed it and he was happy to make adjustments to the design. The ordering process was easy and straightforward and also meant all the extras were included.
Richard kept me informed about delivery and arranged the reorder or a cabinet that was damaged.
I'll be using Richard for my utility design and order. Thank you
Louise F profile picture
Louise F
18:37 27 Oct 24
Richard is excellent. His kitchen design, knowledge of different products and layouts, kitchen / utility options and communication is brilliant. He has helped us to maximise space and achieve a really high quality solution for our space. Stop your search and book him, you won’t regret it!
Louise F profile picture
Louise F
18:37 27 Oct 24
Richard is excellent. His kitchen design, knowledge of different products and layouts, kitchen / utility options and communication is brilliant. He has helped us to maximise space and achieve a really high quality solution for our space. Stop your search and book him, you won’t regret it!
Alex Hunter profile picture
Alex Hunter
08:17 12 Oct 24
Richard offered a great service when it came designing our new kitchen. Communications were brilliant and all timescales were met. He has helped us with the kitchen of our dreams and now we cannot wait for it to arrive!
Alex Hunter profile picture
Alex Hunter
08:17 12 Oct 24
Richard offered a great service when it came designing our new kitchen. Communications were brilliant and all timescales were met. He has helped us with the kitchen of our dreams and now we cannot wait for it to arrive!
Patrick Mullan profile picture
Patrick Mullan
19:43 22 Sep 24
Really happy with the kitchen designs we got drawn up. Working with Richard was really easy, he was really responsive and turned round the designs in great time and we were really happy with the results, putting the design ideas together so we had clear design to share with our carpenter in our new build. Happy to highly recommend!
Patrick Mullan profile picture
Patrick Mullan
19:43 22 Sep 24
Really happy with the kitchen designs we got drawn up. Working with Richard was really easy, he was really responsive and turned round the designs in great time and we were really happy with the results, putting the design ideas together so we had clear design to share with our carpenter in our new build. Happy to highly recommend!
Daniel Opoku profile picture
Daniel Opoku
11:20 12 Sep 24
Wow!!! After a long search of who can help us design a kitchen, having found the best, quality kitchen on diy kitchen Richard from Beau Bijou saved the day. With several designs back and front we finally got there with an amazing kitchen design. Waiting for delivery.But I must how patient, kind and detailed Richard is, he deserves more than a 5 star. We appreciate all you help and support. We will recommend your services to family and friends. Thank you once again.
Daniel Opoku profile picture
Daniel Opoku
11:20 12 Sep 24
Wow!!! After a long search of who can help us design a kitchen, having found the best, quality kitchen on diy kitchen Richard from Beau Bijou saved the day. With several designs back and front we finally got there with an amazing kitchen design. Waiting for delivery.But I must how patient, kind and detailed Richard is, he deserves more than a 5 star. We appreciate all you help and support. We will recommend your services to family and friends. Thank you once again.
Michele Gallagher profile picture
Michele Gallagher
12:10 26 Aug 24
Beau Bijou Design was recommended to me through a Facebook page and I’m so glad I used Richard to help design my DIY kitchen.
He made the process so easy and often made great suggestions that I hadn’t considered. His knowledge about the types of units and fittings available is exceptional and he made the whole planning process enjoyable. He was happy to give me variations of a design and was really quick to respond to any questions I had. I doubt I would have had the confidence to order a DIY kitchen without Beau Bijou Design’s assistance. It’s a brilliant service and I can’t wait to see the kitchen we created! ????
Michele Gallagher profile picture
Michele Gallagher
12:10 26 Aug 24
Beau Bijou Design was recommended to me through a Facebook page and I’m so glad I used Richard to help design my DIY kitchen.
He made the process so easy and often made great suggestions that I hadn’t considered. His knowledge about the types of units and fittings available is exceptional and he made the whole planning process enjoyable. He was happy to give me variations of a design and was really quick to respond to any questions I had. I doubt I would have had the confidence to order a DIY kitchen without Beau Bijou Design’s assistance. It’s a brilliant service and I can’t wait to see the kitchen we created! ????
Jo Long profile picture
Jo Long
17:44 15 Aug 24
Worked with Richard for the last few weeks to give my kitchen a makeover - new doors and two new dressers to complement the room.
Have been very impressed with his patience, attention to detail and knowledge. Very appreciative of sound advice and suggestions and looking forward to the installation and completion of the project.
Jo Long profile picture
Jo Long
17:44 15 Aug 24
Worked with Richard for the last few weeks to give my kitchen a makeover - new doors and two new dressers to complement the room.
Have been very impressed with his patience, attention to detail and knowledge. Very appreciative of sound advice and suggestions and looking forward to the installation and completion of the project.
marshmallowbubs profile picture
marshmallowbubs
11:04 22 Jul 24
Such a great service! Richard was very helpful, communication was super easy and quick despite multiple last minute changes from me.
marshmallowbubs profile picture
marshmallowbubs
11:04 22 Jul 24
Such a great service! Richard was very helpful, communication was super easy and quick despite multiple last minute changes from me.
David Asabre profile picture
David Asabre
14:15 01 Jun 24
We came across Richard whilst looking for a designer to help us design a kitchen and select the right products on the DIY kitchens site. It was great to have such a listening and patient ear to bounce ideas off and through many many (and there were many!!) iterations finally arrived at a design which was both elegant and fit our budget. We really valued his impartial advice on the various models and his guidance in arriving finally at a comfortable place. Thank you Richard. Much obliged
David Asabre profile picture
David Asabre
14:15 01 Jun 24
We came across Richard whilst looking for a designer to help us design a kitchen and select the right products on the DIY kitchens site. It was great to have such a listening and patient ear to bounce ideas off and through many many (and there were many!!) iterations finally arrived at a design which was both elegant and fit our budget. We really valued his impartial advice on the various models and his guidance in arriving finally at a comfortable place. Thank you Richard. Much obliged

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'DIY KitchenS' Design service

We provide a FREE design service for people purchasing 'DIY Kitchens'. We can help you design the perfect kitchen with DIY Kitchens products ensuring the order is 100% accurate, Guaranteed!

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Independent Kitchen Design

A fully independent kitchen design service to help you design any kitchen renovation project using off-the-shelf and bespoke kitchen products. We create stunning kitchen designs and high-definition images to visualise your new kitchen then find the best supplier for your project!

Kitchen Suppliers

We work with a selection of high quality kitchen suppliers so you get the largest choice with the best price.  We have intimate knowledge of most major kitchen manufacturers enabling us to recommend the most suitable.

Buy Kitchen Products

We provide a selection of kitchen products to ensure your kitchen design project is exactly the way you want it and to a budget that suits you. We can provide a variety of kitchen hardware, taps and fixings, appliances and storage solutions, and even entire kitchens.